The Deepblu app only works on Android devices running Android version 4.4 (Kitkat) and up. If the app is still not working, please email apps@deepblu.com and we will investigate the problem....
First you need to add your instructor as a buddy on Deepblu. You can let your instructor or dive guide verify your dive log when you are creating or editing a dive log. On the edit screen, tap the Add Buddies button at the bottom of...
To alert our development team of a bug or to send other feedback about the app, go into the main menu and select App Feedback. Choose a category for your feedback. Please write a detailed description of your issue, attach any screenshots by tapping the Camera...
If your dive computer is not supported by the Deepblu app, you can still import dive logs into Deepblu using Subsurface. Subsurface is open-source software that is compatible with a wide range of dive computers. We have step-by-step instructions to import dive logs from Subsurface up at the Deepblu...
Depending on your phone settings, you may receive a pop-up message from Deepblu which will take you to Notifications. You can also choose Notifications from the main menu. In Notifications, you will be able to view all activities related to you and other Deepblu users, including...
We have dedicated customer service and support teams who are always ready and happy to answer your questions. If your queries are related to Warranty enquiries, please first go to the Warranty page for the procedures. For technical support on the COSMIQ dive computer, send us a message support@deepblu.com. For technical...
Deepblu Logs is a list of logs hand-picked by the Deepblu team, followed by user logs as they come in from our users. If we find your log particularly enticing, we may feature your log in the Deepblu Logs section. For a better chance of getting...
Currently the only way to share your log with your friends is by sharing it on Facebook, or if your log is chosen to be posted on the Discover Wall. However, you can tag your buddies and they will be able to see your log...
There are a few reasons why you may not be able to submit your log. First, check your internet connection. You must be connected to the internet to submit a log. If this isn't the problem, ensure that the Country, Dive Site and Dive Spot Location...
Once you’ve synced your logs from your COSMIQ, they are all safely stored in the Deepblu Cloud. The Deepblu app recognizes previous dive logs that have already been uploaded and will not duplicate them. If you’ve deleted logs in the app, you can restore your...