We do everything in our power to ensure that your goods arrive in perfect conditions, but if for some reason your parcel is damaged during shipping, please following the steps to request for a Return Merchandise Authorization RMA claim....
We do everything in our power to ensure that you receive the items you have purchased, but if for some reason you have received the wrong items, please contact us at sales@deepblu.com....
Please contact us at sales@deepblu.com for assistance....
Please contact us at sales@deepblu.com for assistance....
To ensure the safe delivery of your parcel, the courier company needs a signature to confirm successful delivery. If there is nobody to receive the parcel, the driver will either attempt a new delivery, deposit your parcel at a neighbor or take your parcel to...
The short answer is Yes! You can provide a different shipping address and receiver on the order checkout page....
The shipping cost will be calculated based on the courier company's zones and shown once you fill in the shipping address on the check out page....
Like to make a payment using other methods that are not listed on our shop? Please contact us at sales@deepblu.com for assistance....
There are a number of reasons why a payment won't go through. Here's what you can do: Please verify that your credit card number and expiration date are correct. Also, please note that we only accept Visa and MasterCard for credit card payments. Sometimes your...
Once we have received your payment we will send you a confirmation email. We will also send you an email with a tracking number when the shipping process has started. If any problems occur with your payment, we will contact you by email....