Yes. All purchases made on our website are guaranteed to be secure! All data between Deepblu and your computer are transferred over a securely encrypted SSL connection. Check the address bar in your browser to make sure, it should include a reference to Deepblu Inc....
Yes, a printed invoice is attached to the outside of every product parcel we send out....
We begin shipping on the same day as your order so we cannot cancel your order. However, you can send us a change of address within 6 hours of receiving the confirmation email. Otherwise, no changes are possible as the product will already have been...
Follow these steps to check the status of your order. 1.Log into the Deepblu Shop 2. Go to My Account > Account Info > Recent Orders. Learn more about the meaning of each order status....
Once your order is placed, processing can take 3 to 5 days. Shipping can take an additional 3 to 5 days. This does not include backorders....
Customers have the choice of DHL or FedEx for shipping. For other options, please email sales@deepblu.com....
We will send you an email with your tracking number as soon as your order is shipped....
Additional customs duties may apply to your shipment depending on the country you live in. Customers are responsible for paying any customs duties or additional charges that may apply to your shipment. Please check your country’s customs tax policies for more information....
Sorry, we don't split orders. If you like to make separate payments, you will need to send through another order via the Deepblu Shop....
Sorry, we do not offer this service. You will need to send through another order via the Deepblu Shop to ship to a different address....